Frequently Asked Questions
Get answers to common questions about car accidents and our assistance services.
What should I do immediately after a car accident?
First, ensure everyone’s safety and call 911 if there are injuries or major damage. Move to a safe location if possible, exchange information with other drivers, take photos of the scene and damage, and contact us immediately at (866)-587-8783. We’ll guide you through the next steps and connect you with the right professionals.
Do I need to pay for your services?
No. There are no upfront fees—ever. Our services are designed to connect you with professionals at no out-of-pocket cost to you.
Is this service available in my state?
Yes, we’re available in all 50 states. No matter where your accident occurred, our network of professionals can help.
How quickly can I get connected with help?
We guarantee a response within 4 hours, and most clients are connected with a specialist much sooner.
What types of professionals do you connect me with?
We connect you with medical specialists, experienced legal professionals, rental car coordinators, and insurance support experts.
Should I speak to the other driver's insurance company?
We recommend speaking with our team before providing a statement to the other driver’s insurance company, so you understand your rights first.
What if the accident wasn't my fault?
Our network of legal professionals can help you understand your rights and pursue any compensation you may be entitled to, regardless of fault.
How long do I have to file a claim?
Deadlines vary by state. Contact us as soon as possible so our team can help you understand the timeline that applies to your situation.
What information should I collect at the accident scene?
Photos of the vehicles and scene, other driver’s insurance and contact information, witness information if available, and a copy of the police report if one is filed.
Do I need a lawyer for a minor accident?
It depends on the circumstances. Our team can help evaluate your situation and connect you with legal professionals if needed.
Still Have Questions?
Don’t wait – if you’ve been in an accident, get immediate help from our experienced team.